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This is the official website of the Best Western Austrian Chalet Campbell River

Best Western Austrian Chalet Reservation Policies

With gorgeous views and all the charm of a chalet-style lodging, you are sure to love your stay with us at the Best Western Campbell River Hotel on Vancouver Island. Please read through our reservation policies and book your stay with us online for our best rates and availability.

Hotel Policies

  • The minimum check-in age is 21.
  • You may check-in anytime after 3 p.m. Early check-in requests will be accommodated when possible.
  • Check-out time is 11 a.m. Late check-out requests will be accommodated when possible.
  • Guests aged 13 and under at the time of travel are considered children and stay free in the same room as paying adult guests when using existing bedding. Exceptions apply for some special group rates and packages.
  • Please advise the exact number of adults and children when making your reservation.

Payment Policies

A valid credit card is required to secure your reservation. The hotel will authorize the bank issued credit card on the day of your arrival (except for specially discounted prepaid reservations). If we are unable to secure authorization on the bank issued credit card, the hotel reserves the right to cancel the reservation. A valid bank issued credit card must be presented at check-in for pre-authorization of full room and tax plus additional incidental coverage. Upon departure, the method of payment can be changed and we will accept bank issued credit card, cash, traveller’s cheques, pre-paid credit cards, visa debit. and Best Western Travel card’s. Please note: that pre-paid credit cards and visa debit cannot be accepted upon check in for pre-authorization.

Reservation Cancellation Policies

Our cancellation policy applies 24 hours before your day of arrival unless specified otherwise in you confirmation notice, such as prepaid or special group rates. Please record the cancellation number you are given for you records. No adjustments will be made without a cancellation number.

Currency Conversions

All rates are confirmed and will be charged in Canadian dollars. As currency exchange rates fluctuate on a daily basis, the hotel cannot guarantee a specific rate of exchange. USA currency exchange is available at the front desk.

Extra Guests

Room rates are based on single or double occupancy. Exceptions may apply to government per diem rates. An additional charge of $10 per night per person will apply to additional guests.

Rollaway Beds and Cribs

Play pens are complimentary and available upon request. Rollaway beds are not available at this hotel.

Special Requests

Please contact the hotel directly for any special requests or requirements.